Crystal Window & Door Systems: Enhance production speed and accuracy

Achieving 3 to 5 times faster production with integrated ERP solutions.

Executive summary

Crystal Window & Door Systems, a vertically integrated manufacturer based in New York, significantly improved their production speed and accuracy by integrating Soft Tech's V6 and contractERP.

This case study highlights how the combination of these two robust ERP solutions solved their production and engineering challenges, showcasing the value of advanced automation and real-time data management.

Company facts

Industry: Window and Door Manufacturing
Location: New York, USA
Specialization: Custom window management solutions, high-end custom sizes, colors, specialty finishes, architectural shapes
Market Reach: USA

Why change was needed

Crystal Window & Door Systems faced challenges with their outdated software solutions, which were rife with errors and required multiple manual data entries.

They needed a more automated and integrated solution to support their growing business, improve order management, and streamline their production processes.

How change happened

Crystal Window & Door Systems chose to integrate Soft Tech V6 for production and engineering with contractERP for order management, accounting, inventory, and purchasing.

This combined solution provided the automation, accuracy, and real-time data needed to support their complex production requirements and improve overall efficiency.

What change delivered

With the integration of V6 and contractERP, Crystal realized a significant ROI within twelve months of implementation.

Production processes became three to five times faster, lead times improved to meet or exceed customer expectations, and the company gained real-time data for better decision-making.

The custom-built module was user-friendly and capable of calculating exact cut sizes, greatly enhancing production accuracy and efficiency.

What benefits can you expect?

Improved Order Entry: Enhanced order entry process and real-time customer updates, improving customer satisfaction.	Accurate Calculations: Ability to calculate exact cut sizes, satisfying architectural design requirements.
Operational Efficiency: 3x - 5x faster production thanks to streamlined production processes and improved real-time tracking across all stages.	Customization: Highly customizable ERP features that adapt to unique business needs and customer requirements.

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We saw an ROI twelve months after go-live with the combined power of Soft Tech and contractERP’s dual solution."

Mason Wang, MIS Director

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