King Contracting drives sales success with Design Flex

Why change was needed

Before implementing Design Live, King Contracting relied on vendors to create kitchen and bathroom designs, leading to delays and frustrations for clients. The inability to make real-time edits slowed approvals and negatively impacted the overall customer experience.

Key challenges included:

• Vendor dependency: Third-party delays disrupted project timelines.
  Frustrated clients: Long wait times during the design process hindered customer satisfaction.
• Limited in-house tools: A lack of design capabilities slowed contract approvals and sales.

Owner Doug King aimed to eliminate these challenges by bringing the design process in-house, creating a seamless experience for clients.

How change happened

King Contracting adopted Design Flex to enhance its design process, offering photorealistic renderings and real-time editing for kitchens and bathrooms. With these capabilities, the team could showcase high-quality visuals during client meetings and make quick updates on the spot.

Key features that drove success:

• Photorealistic 3D renderings: Clients could visualize their dream spaces in lifelike detail.
• Real-time design adjustments: Enabled faster decision-making and streamlined workflows.
• Improved communication: Clear visuals helped align clients, vendors, and subcontractors.

“Design Flex provides my company with the ability to create awesome designs, and more importantly, share those designs with homeowners in a way they can understand and visualize their dream kitchen or bathroom,” says Doug King.

What change delivered

Since adopting Design Flex, King Contracting has achieved measurable success:

• 85% closing rate: Securing deals during initial client meetings.
  Enhanced client experience: High-quality renderings build confidence and trust.
• Streamlined communication: Better collaboration with clients and vendors.
• Professional edge: A showroom with real-time design capabilities impresses high-end clients.