Thompson Creek Window Company scales 600% with FeneVision manufacturing ERP software

Unmatched customer experiences and operational excellence powered by FeneVision’s flexibility and innovation.

Executive summary

Thompson Creek Window Company, a family-owned business based in Maryland, has grown its operations by 600% in just a decade.

With a customer-first approach, Thompson Creek leverages FeneVision manufacturing ERP software to streamline processes, enhance data accuracy, and scale operations seamlessly.

FeneVision's flexibility and integration capabilities have empowered the company to maintain its commitment to quality and customer satisfaction while supporting its rapid growth.

Company facts

Industry: Window and Door Manufacturing
Location: Maryland, USA
Founded: 1980
Specialization: Custom replacement windows and doors
Annual output: Over 60,000 replacement windows manufactured and installed

Two Thompson Creek employees wearing branded blue T-shirts work in a production line, placing window components on conveyor belts under industrial lighting. The background shows machinery labeled "BESTEN" for manufacturing processes.

Why change was needed

By 2005, Thompson Creek had outgrown its home-grown DOS-based system, which lacked the scalability and efficiency required to support its ambitious growth plans. Key challenges included:

Outdated technology: The legacy system couldn’t accommodate the company’s evolving needs.
Manual processes prone to error: Duplicate data entry increased the risk of human error and slowed operations.
Inadequate integration: Existing systems could not interface seamlessly with new equipment or software.
Scaling limitations: The company needed a robust solution to support its growth trajectory without sacrificing quality.

A Thompson Creek employee wearing a branded blue T-shirt assembles a window frame using advanced manufacturing equipment. The industrial setting features machinery and tools for precise assembly.

How change happened

Thompson Creek partnered with FeneVision ERP to modernize its operations and build a scalable infrastructure for growth. The implementation of FeneVision in 2005 provided:

End-to-end integration: FeneVision interfaced seamlessly with Thompson Creek’s SAP order entry system and other business tools, reducing the need for manual data entry.
Error reduction: Automation enabled fewer touchpoints for data entry, reducing errors and improving accuracy.
Flexibility for growth: FeneVision’s ability to evolve alongside Thompson Creek’s business ensured the system remained relevant and effective.
Dedicated support: Long-term partnerships with FeneVision’s support team ensured continued success and user-driven enhancements.

What change delivered

Since adopting FeneVision, Thompson Creek has experienced transformative benefits, including:

600% growth: The company quadrupled its facilities and expanded its capabilities while maintaining operational efficiency.
Error reduction: Automation reduced data errors, enabling faster and more accurate production processes.
Customer satisfaction: The company delivers 60,000 replacement windows annually with an industry-leading 30-day installation timeline.
Seamless scalability: FeneVision continues to adapt to new equipment, systems, and growth strategies.
Long-term partnership: Thompson Creek has maintained a strong relationship with FeneVision’s support team, ensuring ongoing success.

What benefits can you expect?

600% business growth over a decade.	30-day installation timeline maintained for 60,000 windows annually.
Reduced data errors through end-to-end integration and automation.	Integrated Systems: Seamless integration with SAP and new equipment streamlines workflows.

There is just no need to replace it because there are no limits with FeneVision."

Rick Wuest, Thompson Creek Window Company

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Thompson Creek Window Company scales 600% with FeneVision manufacturing ERP software

Executive summary

Company facts

What benefits can you expect?

600% business growth over a decade.

30-day installation timeline maintained for 60,000 windows annually.

Reduced data errors through end-to-end integration and automation.

Integrated Systems: Seamless integration with SAP and new equipment streamlines workflows.